Dispatches and Withdrawals


Purchases made with this delivery selection, you can pick it up at our store located at Sazie 2588, Santiago, RM.

The days and times of the retreats are the following:

Monday, Wednesday, Friday | 10:00 - 16:00 hours


Casa Contigo guarantees the dispatch of orders within 3 to 10 business days for other regions and 1 to 5 business days. It is the responsibility of the user to place their updated data on our site, since the shipment will be made to the address that the client registered in the system.

Casa Contigo works with Starken for offices outside the Metropolitan Region with service at the door of the registered address for this purpose. If the address provided is outside of Starken's standard delivery circles, the order will be dispatched to the branch closest to the address listed on the form, the customer being notified of this change in a timely manner.

Once the product has been sent, you will be notified via email from the office and the transport number will be given so that you can track your purchase. Dispatches will be made on business days without counting holidays.

The delivery will be made to a person over 18 years of age. In case of not finding someone of legal age at home, up to two new delivery attempts will be made on consecutive days with written notification.

Each dispatch cost considers up to 1 opportunity for the delivery of the product , after that you will have to cancel the shipping costs again.

Purchases are processed on business days between 10:00 a.m. to 6:00 p.m. Orders placed after those hours, on weekends or holidays will be processed the next business day.

If you require that your order be dispatched to a branch, you can indicate it in the dispatch address, entering the exact address of the branch or Starken (Turbus) .